The Account Executive, Payments is a sales role responsible for driving revenue through the adoption of integrated payment solutions across new and existing Carestream Dental customers.
This individual will proactively engage dental practices to identify opportunities, understand their payment processing needs and business challenges, and position solutions that improve operational efficiency and the patient payment experience.
Success in this role is measured by the ability to uncover opportunities, demonstrate the value of integrated payments, and close new business. The Account Executive will manage opportunities throughout the sales process, from initial discovery through demonstration, negotiation, and close. Successful execution includes achieving weekly and monthly sales targets.
Essential Duties and Responsibilities:
Drive Payments Revenue: Proactively identify and close opportunities for integrated payment solutions across new and existing dental practice customers.
Proactive Customer Engagement: Reach out to customers and prospects through outbound calling and other sales activities to schedule meetings, uncover payment opportunities, and understand each customer's business challenges and goals.
Consultative Selling: Work closely with customers to understand their current payment workflows and processing needs. Recommend integrated payment solutions that simplify transactions, improve operational efficiency, and reduce friction for both the practice and its patients.
Patient Experience Focus: Demonstrate how integrated payment solutions can simplify the patient payment experience, provide convenient payment options, and help create a more seamless financial experience for patients.
Practice Efficiency Focus: Highlight opportunities to reduce manual work, streamline payment processing, improve workflow efficiency, and allow practice staff to spend more time focused on patients.
Sales Presentations and Product Demonstrations: Deliver engaging presentations and product demonstrations that connect the capabilities of our payment solutions to the customer's specific needs, workflows, and business goals.
Manage and Close Opportunities: Manage the sales process from initial contact through product demonstration, contract negotiation, and close. Maintain momentum throughout the sales cycle and clearly communicate next steps with the customer.
Achieve Sales and Activity Targets: Meet daily, weekly and monthly KPI targets for sales activity, meetings scheduled, product demonstrations, closed deals, and revenue performance.
Cross-Functional Collaboration: Partner with internal teams to ensure a smooth handoff and implementation experience following the sale.
Continuous Improvement: Champion change and continuously develop knowledge of new sales techniques, processes, products, and technology.
Candidate Qualifications:
1-3 years of full-cycle sales experience preferably in payments or at a software company; or strong SDR experience with a proven track record will also be considered.
Demonstrated ability to manage a sales process and achieve or exceed sales targets.
Excellent negotiation skills.
Excellent written and verbal communication skills, with strong interpersonal, organizational, and presentation abilities.
Comfortable using technology to manage sales opportunities and customer engagement, including CRM, Microsoft Teams, Microsoft Office applications, and related sales tools.
Comfortable conducting software and product demonstrations with customers.
Ability to uncover customer needs, communicate value, and influence desired business outcomes.
Strong willingness to learn new products, sales techniques, processes, and technology.
Experience within dental practices, dental technology, integrated payments, or SaaS is a plus.
Work Environment:
This is a remote position. Typical work hours are 8:00 AM to 5:00 PM.
Total Compensation Range: $90,000 - $95,000 USD annually, which includes a base salary and target variable incentive. Actual compensation will be determined based on factors such as skills, experience, and qualifications.