Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
Customer-Focus - Fully aware of and aligns to the needs of new and existing customers; is highly aware of the needs of Customers and consistently provides high quality service and communication; is quick to respond to customers; implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
Persistence & Resilience – continues to move forward when things get difficult; manages setbacks with a positive attitude, professionalism, and tenacity.
Essential Job Duties & Responsibilities:
Conduct high-volume outbound calls and digital outreach to providers in the pain management and rehabilitation market within assigned territories.
Maintain and grow relationships with existing prescribers through consistent follow-up and engagement.
Identify and engage physicians, physical therapists, medical clinics, and other healthcare providers to promote Altivera Medical products and services.
Educate providers on the benefits and effectiveness of Altivera Medical products through virtual and phone-based interactions.
Guide providers and clinic staff through product usage and ordering processes remotely.
Obtain and submit completed patient orders (including all required documentation for insurance billing) to Altivera Medical.
Partner with Altivera Medical patient support and billing teams to resolve documentation needs and support reimbursement processes.
Maintain accurate activity tracking, pipeline management, and follow-ups within CRM systems.
Minimum Job Qualifications:
At least 1 year of sales experience required; inside sales experience strongly preferred.
Healthcare or medical sales experience is a plus but not required.
Strong phone presence, communication skills, and ability to build rapport quickly in a remote sales environment.
Demonstrated experience working toward and achieving sales goals or quotas.
Proven ability to manage high activity levels while maintaining quality interactions.
Proficiency with office computers, CRM systems, and Microsoft Office software.
Ability to quickly learn and articulate product knowledge.
Basic understanding of healthcare insurance and reimbursement processes is a plus.