Are you energized by building relationships, driving growth, and helping independent pharmacies thrive? We are seeking a Regional Account Manager for our Operating Region who enjoys working directly with customers, identifying opportunities, and delivering solutions that make a real business impact. This role is ideal for a motivated, customer-focused professional who excels in a fast-paced, relationship-driven environment.
What You’ll Do
As a Regional Account Manager, you will serve as a trusted advisor to Retail Independent Community and LTC Closed- Door Pharmacy within your assigned territory. You will be responsible for growing sales, strengthening relationships, and helping customers improve profitability through our services and solutions.
Key responsibilities include:
Driving sales growth through new customer acquisition, customer retention, and expansion of existing accounts
Building and maintaining strong, trust-based relationships with pharmacy customers
Conducting regular customer visits, business reviews, and strategic discussions to address operational and industry challenges
Serving as a subject matter expert on company services and offerings, tailoring solutions to meet each customer’s needs
Collaborating closely with internal teams to resolve customer issues quickly and effectively
Analyzing territory and customer sales trends, understanding competitive dynamics, and delivering results that meet or exceed company goals
Managing daily communications (email, phone, text) while consistently representing the company in a positive, professional manner
Ensuring compliance with all applicable laws, regulations, and company policies, including responsible expense management
Work Environment & Travel
This role operates from a home office, personal vehicle, and customer retail pharmacy locations
Extensive regional travel is required
Periodic supervision and support are provided
What We’re Looking For
Associate or Bachelor’s degree, or equivalent combination of education and experience
Proven, expert-level customer service skills
Strong communication, negotiation, and problem-solving abilities
Excellent time management, organization, and analytical skills
Ability to adapt quickly, manage competing priorities, and meet tight deadlines
Confidence using phone, email, and technology tools to manage customer relationships
A collaborative mindset with a strong sense of ownership and accountability
Physical Requirements
Ability to sit for extended periods, drive frequently, and travel extensively
Ability to use standard office equipment and technology
Close visual acuity and sustained mental concentration for data analysis and customer engagement
Additional Requirements
Valid driver’s license with a clean driving record
No direct supervisory responsibilities
Why Join Us?
You’ll be part of a mission-driven organization that values relationships, collaboration, and continuous improvement. We offer the opportunity to make a meaningful impact with independent pharmacies while growing your own career in a supportive, results-oriented culture.