The Inside Sales Specialist (ISS) will provide professional sales support and service to PANCREAZE prescribing Health Care Providers (HCP) who VIVUS is unable to reach through direct sales representatives. These Health Care Providers (HCP) are located in territories referred to as �white space�. The role of the ISS is to establish an ongoing relationship with these prescribers and re-establish the PANCREAZE brand within their practice, with the goal of rebuilding utilization among their patients and growing PANCREAZE prescriptions with the practice.
This position can be based anywhere in the contiguous United States.
RESPONSIBILITIES:
Responsible for making outbound sales calls to a select list of HCP Targets across the US, as provided by the Commercial Team and Establish self as primary brand contact for Vivus
Maintain communication with HCPs and their support staff to ensure they are up to date on product information and Patient Support Programs
Deliver follow-up email and/or fax following each telephonic communication with HCP/prescriber
Achieve sales targets
Maintain data base of contacts, sales calls, and related conversations in Veeva (Customer Relations Database)
Facilitate orders of Patient Support Materials on as needed basis for both PANCREAZE
Detail PANCREAZE according to FDA approved product label, address product questions, facilitate medical information requests as appropriate
Conduct Virtual Lunch-and-Learn (LNL) sessions with major HCP targets
May attend Local and National Tradeshows as required
Manage business expenses via Concur
QUALIFICATIONS / REQUIREMENTS:
Inside sales, tele sales, contact center, customer service, pharmaceutical or healthcare experience preferred
Pharmaceutical Sales experience is preferred, preferably in the Gastroenterology disease state, or 3-5 years of business-to-business sales
Bachelor�s degree from a 4-year accredited college or university required
Ability to travel if requested
Self-motivated and results oriented with performance accountability
Self-study, training, and testing are required; eligibility to proceed through training and selling certifications are dependent upon passing required exams
Strong planning and prioritization skills
Proven ability to examine business environment, interpret territory analytics and team insights to assess business opportunities and drive sales results
Ability to learn, apply, and grow disease state knowledge is required
Strong and effective presentation and communication skills across multiple channels (phone, fax, email, and virtual engagement platforms)
Experience in building long-term relationships, and establishing value
Strong computer skills; Microsoft office proficient and experience entering info into Veeva
Ability to learn quickly and process high call volume
Strong work ethic, do what it takes to get the job done approach, while maintaining high business ethical standards
Ability to work independently in a fast-paced environment, and adapt to variability among HCP office processes and procedures to gain prescriber access