Overjet — San Mateo, CA
Overjet lists this role in San Mateo, CA.
Lead the Future of Dentistry.
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Mission and the Hard Part
A mid-market dental practice doesn't decide to trust Overjet with their standard of care because of a sales pitch. They decide during the pilot, watching whether the platform actually earns a place in how their office runs day to day. If that pilot doesn't land, the deal doesn't expand, and it might not renew at all. You'll sit on our Customer Success team, owning the relationship with mid-market accounts (mostly dental office leadership and central office decision makers) from the moment the pilot starts through renewal and expansion.
There's no single stakeholder to win over here. A dentist, a hygienist, a front desk manager, and a central office administrator each need their own reason to actually use the platform, and getting the whole office bought in, not just the person who signed the contract, is the job. If turning a lukewarm or skeptical pilot into a practice that expands and renews sounds like a fun puzzle rather than an uphill grind, keep reading.
What You'll Own
What Makes the Right Candidate Keep Reading
You should already know what it takes to keep a B2B SaaS account renewing and expanding, ideally with real experience turning renewals and upsells into a repeatable motion rather than just responding when something breaks. This role rewards someone who's genuinely curious about dentistry, insurance, and AI, and who gets energy from convincing a busy dental office to change how they work, instead of waiting for them to come around on their own. You'll be managing several accounts at once with real numbers attached to expansion and usage, so we need the process discipline to keep it all straight and the hustle to go the extra mile when an account needs it. If you want a role where relationship-building and hustle are the job itself, not a distraction from it, this is a good fit. If you're looking for a support seat where success means closing tickets rather than growing accounts, this probably isn't it.
Why Overjet?
Our Hybrid Workplace
We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere.
Many of our positions are based in San Mateo, New York City, Boston, and Salt Lake City. The Jetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week.
Our People Team is happy to answer any questions about what hybrid work means for your specific role!
Overjet's Values
Company Recognition
EEOC
Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply!
If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.
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