Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases. With exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB)—Phathom is working to transform the treatment of acid-related disorders.
Our current portfolio includes:
VOQUEZNA® (vonoprazan) tablets, approved for the treatment of heartburn associated with Non-Erosive GERD, as well as the healing and maintenance of healing of Erosive GERD
VOQUEZNA® TRIPLE PAK® (vonoprazan tablets, amoxicillin capsules, clarithromycin tablets) and VOQUEZNA® DUAL PAK® (vonoprazan tablets, amoxicillin capsules), approved for the treatment of H. pylori infection in adults
Beyond our commercialized products, we are advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).
At Phathom, we are fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes. Our team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies, including anti-secretory agents. Together, we are tackling unmet medical needs and working hard to enhance the lives of patients.
We seek motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact. At Phathom, you’ll find more than a career – you’ll join our “Phamily,” where employees feel empowered, valued, and inspired to do their best work.
In August 2025, we proudly earned the distinction of being Great Place to Work® certified, with 91% of surveyed employees affirming that Phathom is an exceptional workplace.
Ready to help change the landscape in GI? Join us and be part of something extraordinary.
The Virtual Sales Representative (VSR) is responsible for driving product awareness, adoption, and demand through compliant virtual engagement with healthcare professionals (HCPs) and office staff. This role manages a targeted virtual territory, builds customer relationships, and delivers promotional and educational interactions via phone, video, and digital channels. The ideal candidate is a self-starter who can operate independently, prioritize opportunities, and execute effectively in a performance-driven environment.
ACCOUNTABILITIES
Customer Engagement & Sales Execution
Execute outbound calls, video engagements, and digital interactions with targeted HCPs and office staff.
Deliver clear, compelling, and compliant product messaging aligned to customer needs using approved materials.
Build rapport and establish trust through strong virtual presence and communication.
Utilize multiple company-approved digital channels to increase engagement frequency and expand reach.
Territory Support & Account Management
Manage a defined list of target accounts, prioritizing opportunities to maximize impact.
Develop and execute compliant call plans aligned with brand strategy.
Analyze engagement data to refine targeting and execution.
Performance & Execution Excellence
Meet or exceed call activity expectations, engagement goals, and performance metrics.
Maintain accurate and timely documentation of all customer interactions within CRM systems.
Manage daily activity efficiently to maximize territory coverage and productivity.
Compliance & Professional Development
Adhere to all company policies, procedures, training, and compliance standards.
Ensure all communications are accurate, compliant, and aligned with approved messaging.
Complete all required training and maintain strong clinical and product knowledge.
Contribute to a culture of accountability, learning, and continuous improvement.
Requirements
This is a remote/virtual sales opportunity which will require you to work during the hours aligned to the time zone of the region supported (EST, CST, MST, or PST). This role will support the Central time zone so the individual should reside in this zone.
Bachelor’s degree.
1–3+ years pharmaceutical, healthcare, or B2B sales experience strongly preferred.
Excellent virtual communication and presentation skills.
Experience engaging customers via phone, video, or digital platforms
Proficiency with CRM and digital engagement tools.
Strong organizational skills and ability to work independently in a remote environment.
High integrity and compliance mindset.
Preferred Qualifications
Inside/virtual pharmaceutical sales experience.
GI or specialty experience.
Strong analytical and planning skills.
Fluency in one or more additional languages is a plus, based on business needs
Travel Requirements
5–10% for national meetings or training.
Familiarity with hybrid or virtual commercial models.
Successful Behaviors
Customer-focused and results-driven
Strong virtual presence and communication skills
High learning agility (clinical and business)
Collaborative and team-oriented
Adaptable in a fast-paced, evolving environment
Demonstrates ownership, accountability, and professionalism
Phathom’s Core Values:
Perseverance – With hard work and determination, together we overcome all obstacles
Humble – We put others first, remain grounded and let our work speak for itself
Accountable – We are reliable and take personal responsibility in all that we do. We take pride and ownership in our work every day
Transparent – We say what we mean, debate openly and respectfully, and have no hidden agendas
Entrepreneurial – We are nimble, agile and embrace innovation. We challenge the status quo, enjoy change and approach problems unconventionally
Benefits
At Phathom, we prioritize the total well-being of our “Phamily” members. Our commitment is reflected in a competitive employee benefits package designed to support employees and their families’ overall well-being, now and in the future, including:
Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long-term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
Comprehensive paid leave programs, including:
16 weeks of paid parental leave for all new parents
4-week part-time Bridge-Back-to-Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year-end winter shutdown period
Other Benefits:
Annual Fitness & Wellbeing Reimbursement
Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Company-funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Employee recognition program
The expected annual base salary range for this role is $75,000 - $95,000.
Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to careers@phathompharma.com.