Associate Director, (West) Region – Field Reimbursement, Patient Engagement & Customer Solution (PECS) — Seattle, WA

Johnson & Johnson — Seattle, WA

This role covers the Seattle, WA territory.

Stated in the posting

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Key Account Management – Pharm (No Commission)

Job Category:

People Leader

All Job Posting Locations:

Los Angeles, California, United States of America, Salt Lake City, Utah, United States of America, San Francisco, California, United States of America, Seattle, Washington, United States of America

Job Description:

At Johnson & Johnson Innovative Medicine (JJIM), what matters most is helping people live full and healthy lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Johnson & Johnson Innovative Medicine’s Patient Engagement and Customer Solutions (PECS) team is recruiting for an Associate Director,(insert Region Name) for the Field Reimbursement Manager (FRM) team, which will be a field-based position. The West region includes Seattle, San Francisco, Salt Lake City, and Los Angeles, CA.

PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

Job Description

The Associate Director is accountable for effectively leading, developing, and directly managing a team of FRM who have access & fulfillment related responsibilities across Neuroscience healthcare provider accounts and executing on the PECS FRM strategy. This role involves collaborating with internal and external stakeholders as well as working in the field with minimal supervision. The Associate Director is focused on ensuring healthcare providers, patients, and caregivers are enabled with the information, tools and resources needed to ensure patient ability to start and stay on therapy.

They will also foster communication across multiple JJIM departments including Patient Access, Pharmacy Access, Medical, Market Access, Brand Marketing, and Field Sales.

As the Associate Director, the ideal candidate will:

All responsibilities of the Field Director will be carried out with strict adherence to the JJIM Credo and HCC Guidelines, in line with the FRM Rules of Engagement.

The Associate Director reports to the Field Director, Field Access & Affordability Solutions (FAAS) within the PECS organization.

Required Qualifications

Preferred Qualifications

This role involves travel up to 75 % of the time. Final territory boundaries may adjust prior to hire or during employment to optimize coverage and team alignment

#NeuroFRM2026

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers and internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Account Management, Competitive Landscape, Compliance Management, Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Inclusive Leadership, Leadership, Market Access Reimbursement, Market Opportunity Assessment, Operational Excellence, People Performance Management, Performance Measurement, Pricing Strategies, Strategic Thinking, Tactical Thinking, Team Management

The anticipated base pay range for this position is :

$122,000.00 - $212,750.00

For Bay Area:

$142,000.00 - $244,950.00

Additional Description for Pay Transparency:

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

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