Oxford Nanopore Technologies — SAN FRANCISCO, CA
This role covers the SAN FRANCISCO, CA territory.
Inside Sales Account Manager, San Francisco Bay Area
Oxford Nanopore Technologies is seeking an Inside Sales Account Manager to support growth across the San Francisco Bay Area, with a preference for candidates based in Silicon Valley.
This role is ideal for a commercially minded life sciences professional who enjoys building relationships, identifying opportunities, and helping customers find the right solutions for their research needs. You will play an important role in growing revenue across an assigned territory by qualifying and converting new opportunities, expanding engagement within existing accounts, and partnering closely with Marketing, Field Sales, Applications, and Channel teams.
Success in this position requires curiosity, strong communication skills, scientific fluency, and the ability to manage multiple opportunities across a fast-moving and highly collaborative commercial environment.
What You’ll Do
Manage inbound leads from initial engagement through close. Qualify customer needs, identify appropriate solutions, build compelling business cases, and maintain momentum throughout the sales process.
Develop relationships with current customers to increase product utilization, identify new users and applications, and uncover opportunities for upselling and cross-selling across accounts.
Provide timely product updates, technical information, and relevant resources to both new and existing customers, helping them better understand how Oxford Nanopore technology can support their research.
Partner with Marketing and commercial colleagues to execute targeted outreach campaigns, including call and email sequences, webinars, product initiatives, and account-based engagement.
Maintain strong CRM discipline by tracking opportunities, documenting customer activity, managing pipeline progression, and providing accurate forecasts. Capture relevant competitive, market, and commercial intelligence to support broader territory strategy.
Work closely with field-based Account Executives and other commercial colleagues by conducting account research, preparing for customer meetings, coordinating follow-up, supporting quotes, and helping manage trials and active opportunities.
Develop trusted relationships with customers across the territory and help create a consistent, positive experience throughout the customer journey, from initial engagement through adoption and ongoing use.
Work effectively with Marketing, Field Applications Scientists, Technical Support, Channel partners, and other colleagues to coordinate customer engagement and deliver a seamless commercial experience.
What You’ll Bring
Nice to Have
About the Opportunity
This role offers the opportunity to work within one of the most scientifically dynamic regions in the world, supporting researchers and organizations across the San Francisco Bay Area and Silicon Valley.
You will have the opportunity to combine scientific knowledge with commercial development, build relationships across a diverse customer base, and contribute directly to the continued adoption of Oxford Nanopore sequencing technology.
The salary for this role is between $77,000 and $110,000 USD. The salary offered will reflect the skills and experience of the candidate.
Certain roles within ONT are eligible for annual bonus and stock. These awards are allocated based on individual performance.
Employees based in the US have the option to choose healthcare benefits, participate in the company 401(k) plan and company match, we also offer short-term and long-term disability coverage, basic life insurance, and commuter benefits to name a few.
We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military or veteran status. If you require an accommodation to complete the application or interview process, please contact human.resources@nanoporetech.com
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