The Inside Sales Rep - INR increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, using company resources, policies, and procedures to provide complete, accurate data.
Uses appropriate technologies and follows processes in accordance with company standards to ensure patient contact is handled with accuracy and operational effectiveness
JOB FUNCTIONS
Establishes customer contact by receiving inbound or initiating follow up outbound calls
Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary
Resolves customer concerns by providing appropriate information regarding products and services
Records customer information and maintains database by obtaining, entering, and verifying required data
Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
Facilitates sales process by communicating/sharing information with appropriate internal and external contacts
Provides customer follow-up as required
Contributes to departmental objectives by accomplishing required contact and sales results
Education
High School Diploma, Required
Work Experience
Inside sales, Required
Knowledge, Skills, and Abilities
Medical industry beneficial
type at least 25-30 words per minute
Prior computer experience
obtain appropriate licensure where license required
Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.