At Align Technology, our goal is to deliver superior clinical outcomes with an enhanced patient experience. Our continued growth and success depends on enabling Orthodontists and General Dentists to thrive.
Your mission as a Territory Manager is to apply comprehensive knowledge of Invisalign and iTero sales strategies for key accounts to accelerate revenue and higher case volume. You will sell directly to professional business owners (Orthodontists and General Dentists), transforming an analog process with clear aligners and innovative digital solutions that make straightening teeth easier, faster, and more accessible – helping practitioners grow their business and increase patient satisfaction.
Use insights and a consultative selling approach to teach customers about their industry and their customers; challenge them to modernize and grow their business; assist them in implementing digital technology and refine office processes.
Achieve quarterly and yearly territory sales targets.
Manage a defined geography of accounts (Orthodontists and General Dentists) to grow the business; onboard new high potential accounts.
Plan and execute a Territory plan, based on understanding the potential in each account in the defined geography.
Create & execute account plans for highest potential accounts, based on deep understanding of the account’s business, goals, challenges and opportunities.
Utilize data/analytics to help customer’s drive decision making - Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
Communicate cross-functionally (e.g., Doctor, Treatment Coordinator, clinical assistant, education, marketing, product development) to develop an in-depth understanding of the business needs to clearly articulate fit with Align product, digital platform, and solution capabilities
Orchestrate additional internal Company resources to optimize the customer experience and provide ongoing promotion of Align solutions
Be creative, self-disciplined and capable of identifying and completing critical tasks independently with a high sense of urgency
Be agile and capable of engaging customers in a virtual selling environment
Listen, understand, and analyze customer needs to tailor Align products and services to deliver a best-in-class customer experience
Bachelor’s degree and/or equivalent experience required - Minimum of 4 years of experience required. Experience can be outside business-to-business (B2B) sales experience or industry experience selling a medical device, capital equipment, dental, orthodontic, or other relevant combination of sales (inside or outside) and industry experience.
Proven track record of achieving sales goals
Valid driver’s license
Business & Marketing knowledge: Ability & comfort having business discussions (Cash Flow Analysis, ROI, P&L) and asking the right business questions
Comfort with having clinical discussions regarding both Invisalign and iTero products
Proficiency with Microsoft Office applications. Experience with a CRM system, Salesforce preferred, and virtual communication platforms