The Associate Territory Manager is responsible for supporting the growth of products and services within an assigned territory by developing relationships with new and existing customers, educating clients on product offerings, and identifying opportunities to increase sales. This role works closely with customers, sales leadership, and internal teams to understand customer needs, provide appropriate product solutions, and contribute to territory sales goals.
Responsibilities
Support the execution of territory sales plans and activities designed to achieve assigned sales targets and business objectives
Develop and maintain positive relationships with existing and prospective customers within the assigned territory
Identify and pursue new business opportunities within the territory through prospecting, networking, referrals, and other sales activities
Assist in identifying local market opportunities, customer needs, and potential business challenges
Conduct regular customer visits and maintain consistent communication with accounts
Present and educate prospective and existing customers on company products, services, features, benefits, and appropriate applications
Develop a strong understanding of customer needs and recommend relevant product solutions with guidance from sales leadership as needed
Support customer onboarding and ongoing account development
Respond to customer questions regarding products, pricing, availability, ordering processes, and services
Identify opportunities to introduce customers to additional products and services when appropriate
Track territory activity, opportunities, customer interactions, and sales progress
Provide regular updates to sales leadership regarding territory activity, opportunities, challenges, and progress toward sales goals
Work collaboratively with sales leadership, customer service, operations, marketing, and other internal teams to provide a positive customer experience
Partner with experienced sales representatives and team members to learn effective territory management and sales strategies
Participate in product training, sales meetings, industry events, conferences, and customer education opportunities
Develop an understanding of the aesthetics industry, including market trends, competitive landscape, customer needs, and emerging opportunities
Stay informed on relevant product information, industry developments, and competitive activity
Positively contribute to team goals and overall organizational success
Maintain a working knowledge of FDA 21 CFR 1271, FDA 21 CFR 820, AATB standards, ISO standards, cGMP/CGTP, other relevant regulations and standards, and internal organizational policies and standard operating procedures
Maintain acceptable attendance and punctuality for scheduled work hours, customer meetings, training, and company meetings
Ensure completion of assigned tasks and responsibilities within defined timeframes
Flexibility to work outside of normal business hours during weekdays or weekends with reasonable advance notice to support business/operational needs when necessary
Perform other duties as assigned
Skills
Excellent written and verbal communication skills
Proven ability to drive the sales process from start to finish
Excellent listening, negotiation and presentation skills
Proven ability to articulate the distinct aspects of services and products
Knowledge of how to develop client-focused, differentiated and achievable solutions
Sales planning
Building relationships
Driven and self-motivated
Profitability management
Qualifications/Requirements
At least 2 years of experience in sales management, or related field required
Bachelor’s degree in business or related field from an accredited college or university preferred
Clearance of favorable background investigation required