Field Clinical Educator, Pacific Northwest — Portland, OR
argenx — Portland, OR
This role covers the Portland, OR territory.
Stated in the posting
Experience: 3+ years
Travel: approximately 80%
Weekend work
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to treat patients across dozens of severe autoimmune diseases.
We are building a new kind of biotech company, one that maintains its roots as a science-based start-up and pushes our commitment to innovate across all corners of our business. We strive to inspire and grow our company, our partnerships, our science, and our people, because when we do, we deliver more for patients.
As a Pacific Northwest Field Clinical Educator for the gMG, CIDP, and future indications across the regional community, you will play a pivotal role in providing education to key external stakeholders. You will lead and implement clinical education strategies and provide disease and product education to community and academic institutions, hospitals, extended care health providers (Advanced Practice, nurses, pharmacists, infusion staff) and patients.
Provide disease and branded education to the extended care team, SOC infusion staff and patients/caregivers to ensure that staff and patient understand treatment expectations and support through the patient journey from onboarding through adherence.
This market will include the following states: Alaska, Washington, Oregon, Idaho, Utah and a portion of Montana.
Roles and Responsibilities:
HCP Education
Work with both internal and external stakeholders to better understand the current opportunities. Develop strategy and plan to provide clinical education to identified population.
Apply Field Clinical Educator role-specific clinical knowledge in discussion of product and disease state content, terminology, and concepts with advanced practice clinicians, nurses, pharmacists and other health care providers. (e.g., infusion support staff) Educate Health Care Provider (HCP) extended care team and other health care providers on adverse event (AE) profiles and appropriate patient management to support the safe and effective use of treatment, consistent with labelling.
Present on disease state and product at various advanced practice / nurse education events to ensure programming of the specific needs move forward. Any specific treatment questions from nurses and other health care providers regarding adverse events.
Independently develop practical, high-quality, and creative learning and development solutions to meet individual accounts’ needs.
Patient Education (only post-Rx and with necessary consent)
Work collaboratively and compliantly with health care providers and other internal cross functional teams to deliver a positive educational experience for patients.
Educate patients on disease state, treatment journey, all formulation therapy, including preparation and expectations.
Educate patients on appropriate tools for disease management and adherence as well as answering any targeted questions from patients. (e.g setting expectations, adverse effects, expected outcomes) using approved resources.
Support local patient educational programs by compliantly coordinating with other internal customer-facing teams (e.g., patient advocacy group meetings).
Customer Knowledge & Insights
Demonstrate deep insights into the informational needs of nurses and other health care providers including various segments of nurses and other health care providers and environments (e.g. Community, Academic Institutions, Infusion Centers and local chapters).
Demonstrate deep insights into key challenges for patients and available patient education and support interventions Customer Focus & Engagement.
Build credibility and trust during customer interactions by understanding their operational practices, decision-making processes, standards of care, priorities, and potential changes in needs.
Account Planning & Execution
Develop meaningful account education engagement plans with clear objectives, actions, responsibilities, timelines, and allocation of resources. Develop and implement a routing plan to enhance time and impact in the field.
Demonstrate written and oral communication skills that support cross functional collaboration and coordination of customers’ needs.
Teamwork & Collaboration
Demonstrate commitment to the key account management process by sharing perspectives, link customer insights and recommending strategies to integrate perspectives across nurse education solutions. Contribute and engage with cross-functional team and communities in a highly integrated way.
Skills and Competencies:
Adverse events & patient management expertise. Adopts and maintains a patient-centric approach that supports customers’ educational needs as they relate to patient and adverse event management strategies.
Experienced and Effective educational presenter and discussion facilitator. Able to present to various audiences, including Registered Nurses, Pharmacy Staff and Advanced Practitioners and on all aspects of disease state and product information.
Apply extensive knowledge and understanding of customer educational needs and priorities. Deep understanding of available patient education and support interventions.
Engages customers by aligning approach based on customer interests and company strategy and goals.
Develops collaborative relationships internally to work toward a common goal and tackle complex patient journey challenges.
Ability to work independently with discretion and good judgment without regular direct supervision.
Excellent presentation and communication skills, proficiency in Microsoft Suite, including Excel and Power Point.
A role model for living the argenx values who diligently and consistently upholds our ethical standards and compliance expectations.
Education, Experience and Qualifications:
Bachelor of Science, Nursing Degree, Advanced clinical degree from an Accredited Institution
5+ Years Advanced practice/Nursing Experience
3+ Years Biotech/Pharmaceutical Industry Experience
This is a field based position and you must live within the geography you support and be able to travel approximately 80% of the time including nights/weekends based on customer/patient needs.
#LI-Remote
This job is eligible to participate in our short-term and long-term incentive programs, subject to the terms and conditions of those plans and applicable policies. It also includes a comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.
At argenx, all applicants are welcomed in an inclusive environment. They will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics. argenx is proud to be an equal opportunity employer.
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