Inside Sales - Service Sales Specialist (Shelton, CT)
PerkinElmer — Shelton, CT
This role covers the Shelton, CT territory.
Stated in the posting
Pay: $64K – $68K (base salary)
Experience: 1+ years
PerkinElmer is seeking Service Sales Specialist for our service and aftermarket product lines. This role will focus on driving service revenue growth through service agreement renewals, new service agreement additions, and other aftermarket service products.
Location: This role is Mon-Fri in-office at our Shelton, CT headquarters.
Job Responsibilities:
Meet and exceed sales targets and other KPIs including renewal rates, new unit additions, and warranty conversions
Manage a geographic territory and work with the local CSEs team to expand the contract base by adding new contracts
Quote customers directly through CRM system
Work closely with leadership to develop growth strategies for assigned territory
Contact customers to follow up on leads generated through CSEs and other teams
Identify and generate lead opportunities for other PerkinElmer businesses
Respond to customer inquiries, act as their point of contact, and ensure timely resolution
Develop product knowledge to effectively grow portfolio within territory
Follow company best practices and processes and learn effective selling techniques
Maintain sales pipeline and activity accurately in CRM tools
Upsell / Cross-sell other PerkinElmer services and consumables offerings
Embrace change and continuous improvement mindset
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time
Basic Qualifications:
1+ years of inside sales or field service experience
Effective time management and organization
Strong communication skills (telephone & email)
Preferred Qualifications:
Bachelor's degree or equivalent experience in chemistry, biochemistry, biotechnology, or similar scientific field
Relevant experience in the analytical instruments & consumables industry
Relevant experience in laboratory or field service operations
The annual compensation range for this full-time position is $64,500.00 to $68,000.00 with 33% of base as commission at plan. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.