Professional Inside Sales Representative — Chicago, IL
Endo — Chicago, IL
This role covers the Chicago, IL territory.
Stated in the posting
Experience: 1+ years
Weekend work
Why Us?
At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With a global workforce, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.
Job Description Summary
The Inside Sales Representative (ISR) is the commercial engine of — PAR Health’s new omnichannel inside sales organization. ISRs are responsible for driving product adoption and revenue growth across an assigned national territory by engaging targeted customers through phone, video, email, and digital channels.
There is a three-tier ISR career framework. All three levels share the same core accountabilities and are subject to the same performance standards. Tiers differ by experience requirements, the depth and independence of the selling role, account complexity, and compensation band. Progression through the tiers is merit-based, not tenure-based.
All ISRs will focus on driving adoption and sales growth of PRODUCTS W, X,Y,Z within the 505(b)(2) ready-to-use (RTU) sterile injectable market.
Job Description
Responsibilities
Territory Sales and Customer Engagement
Execute a structured omnichannel selling cadence across assigned territory: phone, video detailing, email, and digital touchpoints aligned to the Project Chi engagement model
Drive adoption of PRODUCTS W, X, Y, Z among targeted customers
Sell on product features and benefits — communicate clinical value, formulary advantages, and RTU product differentiation with confidence
Manage a territory of assigned accounts: track account status, buying patterns, competitive position, and next-best-action priorities in Salesforce CRM
Achieve or exceed monthly, quarterly, and annual territory revenue and activity targets
Conduct account business reviews: review performance, identify growth opportunities, and reinforce product value
60%
CRM and Omnichannel
Maintain accurate, timely Salesforce CRM records for all customer interactions, pipeline activity, and account notes — within 24 hours of contact
Leverage AI-enabled next-best-action prompts (Salesforce Einstein) to prioritize outreach, personalize messaging, and select the right channel for each interaction
Execute digital touchpoints in coordination with the Digital Marketing Manager — follow up on email campaigns, respond to digital engagement signals, and integrate digital and phone outreach seamlessly
Actively participate in weekly ISR team huddle: share territory insights, pipeline updates, and competitive intelligence
20%
Product Knowledge and Compliance
Complete all product training and sales certification before
Maintain deep knowledge of the Par Health Sterile Injectable PRODUCTS W, X, Y, Z: clinical profile, formulation, RTU advantages, formulary status, and competitive landscape
Deliver only FDA/OPDP-approved promotional materials and messaging — all content must be PRC-approved before use
Adhere to all PAR Health compliance policies and complete required compliance training on schedule
10%
Team Contribution and Development
Contribute to a high-performance, collaborative team culture — share territory insights, support peers, and participate actively in team learning
Engage in structured coaching sessions with the Inside Sales Manager: accept feedback, apply it, and demonstrate measurable improvement
Take ownership of individual career progression milestones within the three-tier framework
Senior ISRs: provide peer mentorship to ISR and Professional ISR colleagues; contribute to onboarding of new hires
10%
Qualifications
Education & Experience
Bachelor’s degree required
1+ year of inside sales experience required — in any B2B industry; healthcare or life sciences preferred
Demonstrated quota attainment in a prior inside sales role
CRM experience required; Salesforce preferred
Experience with omnichannel selling (phone + digital) a strong plus
Knowledge
FDA/OPDP promotional regulations and what can and cannot be communicated to healthcare professionals
Salesforce CRM — call logging, pipeline management, and data quality
Omnichannel engagement tools: VoIP/softphone, video detailing platforms, email, and digital messaging
MS Office Suite; ability to read territory performance dashboards and interpret call analytics
Hospital pharmacy and sterile injectable market fundamentals (trained at onboarding)
Skills & Abilities
Selling skills — ability to present features and benefits, handle objections, and close across phone, video, email, and digital channels
Resilience — maintains motivation, professionalism, and activity volume through rejection and high-volume calling days
CRM discipline — treats accurate and timely Salesforce data entry as a professional standard
Coachability — seeks feedback actively, applies it quickly, and demonstrates improvement
Competitive drive — motivated by individual and team targets; brings a winning mentality while supporting teammates
Communication — clear, concise, and credible in every channel; adapts messaging to clinical and non-clinical buyers
Accountability — takes ownership of territory results; escalates obstacles early with proposed solutions
Working Conditions
Based in Chicago, Illinois — primary location office (TBD)
Travel required: customer visits, trade meetings, and PAR Health headquarters
Availability for customer/industry events that may occur on evenings or weekends
Scope of Authority
Territory
1 of 10 nationally balanced territories (similar potential and workload).
Revenue Responsibility
Exceed sales targets of PRODUCTS W, X, Y, Z
Customer Segments
Hospital pharmacists, pharmacy directors, clinical decision-makers, GPO-affiliated accounts, and health system purchasing contacts within assigned territory.
Call Activity
20+ sales calls per day with > 6 connects
30+ outbound emails per day
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
EEO Statement:
We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.