Thyme Care — Remote · Remote
This role covers the Remote · Remote territory.
OUR MISSION
We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.
Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.
As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.
Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.
ABOUT THE ROLE
Thyme Care's health system partnership footprint is growing quickly across new markets. We're hiring an implementation and account management leader to own the full lifecycle of our partnered health system: onboarding new accounts, integrating our care model with their clinical and operational teams, and building the durable operational relationships that make these partnerships perform.
This role is the connective tissue between our health system partners and Thyme Care's internal clinical, product, and analytics teams. You'll be the day-to-day owner our partners rely on, and the internal advocate who ensures we deliver on what we've promised.
This is a highly visible opportunity to help shape a growing health system partnership portfolio from the ground up. You’ll work closely with growth leadership and partner executives while building the implementation and account management playbook that will support the team as it scales. It’s an ideal role for someone who wants meaningful ownership, enjoys creating structure from ambiguity, and is excited to help define a new model for oncology care.
WHAT YOU’LL DO
WHAT YOU’VE DONE
NICE TO HAVE
WHAT LEADS TO SUCCESS
Act with our members in mind. Thyme Care’s mission matters deeply to you, particularly our You know how to navigate health systems. You understand how clinical, operational, and executive stakeholders work together—and how to move decisions forward within complex organizations.
You turn partnerships into operating models. You can take a signed agreement and translate it into clear workflows, responsibilities, milestones, and ways of working that both teams follow.
You build trust and accountability. You develop strong relationships at every level while remaining comfortable addressing missed commitments, resistance, or performance concerns directly.
You create clarity from ambiguity. You bring structure to evolving work, make thoughtful decisions with incomplete information, and build repeatable processes as you go.
You use data to drive action. You look beyond activity to understand what is actually improving enrollment, engagement, and outcomes, then turn those insights into practical next steps.
You communicate with influence. You can lead productive working sessions, simplify complex issues, and tailor your communication for clinical teams, operators, and executives.
You keep members at the center. You understand that strong partnerships and operational decisions ultimately need to create a better experience for people navigating cancer.
OUR VALUES
At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $149,000 - $175,000. The salary range could be lower or higher than this if the role is hired at another level. This position is also bonus-eligible.
We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.
Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.
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