Overview: The Strategic Account Manager is responsible for the sale and ongoing support of the Company's product(s) in the US Ophthalmology Teaching Institutions, Veteran Affair Hospitals and Department of Defense Hospitals.
Responsibilities:
Create demand for Sight Sciences products, within both company and industry compliant guidelines
Develop effective sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with Ophthalmic surgeons within the assigned territory
Analyze data and manage territory to create an effective business plan including regular sales forecasting
Maintain knowledge of current trends in industry and competitive products
Manage territory budget and resources
Complete administrative paperwork in a timely manner, and provide reports to Manager regarding established average call activity and feedback from physicians
Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows
Maintains direct contact with customers before and after the sale:
Pre‑sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production and shipping schedules
Post‑sale: Responds to customer inquiries (RMA, status, delivery, etc.). Resolves production scheduling and shipping or invoicing problems; determines validity of warranty claims and schedules repair resources
Support company goals and objectives, policies and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements
Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers
Skills/Qualifications:
Successful sales track record in med device industry
Strong relationship building skills
Strong sales presentation skills
Ability to work independently and as well as within a strong team environment
Bachelor’s Degree or equivalent experience
5+ years sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with proven track record of success
Excellent verbal and written communication and presentation skills necessary
Valid driver's license to travel to customer locations